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How to connect an Xbox One Wireless Controller

a couple of weeks ago
xbox one controller not working

Xbox one controller not working?

A lot of  Xbox one users are thinking about the ways in which they will be connecting their Xbox One controller. Many of the users want to know the solution for this one problem with their Xbox One because their controller is not syncing to their console. Their controller is just not connecting and they are not able to use it to play games.

The users, as a result, are getting damn annoyed and pissed about this issue. You can not at all use your game console without your controller. And this problem holds yours from playing your own games now. Which is quite disgusting!

Firstly, before trying to find out solutions to your issue, please try to look into your problem minutely so that you can find your solution in an easier and better way.

If you are having troubles to connect your wireless controller to the console, then you might have one of the following problems with your console or the controller:

Problem 1: You can't connect your Xbox One controller to your console

1. The batteries of your controller are weak, or your Xbox One Rechargeable Battery Pack requires recharging.

2. If your controller's batteries are not charged, you may undergo only the partial functionalities, such as vibration not working. This partial functionality is by design to stretch the remaining battery life.

3.The controller may have enough power to turn back on shortly, but till the batteries are restored, it is not going stay on for a long time.

4. Another wireless device (such as a  microwave oven, laptop, cordless phone, or wireless router) is hindering the wireless controller's connection to your gaming console.

5. Metallic objects (such as metal dividers, shelves, or doors of an entertainment center) located between the console and the wireless controller are resulting in the interferences with the controller's link to the console.

6. Eight wireless controllers are previously connected, and you're trying to connect one supplementary wireless controller.

Your Xbox One hardware is malfunctioning.

But you really do not have to worry about it. We hereby are providing you this article which will help you with all the possible solutions to fix your controller connection. These solutions, we have mentioned below have helped many Xbox One gamers to get.

Solutions:- Xbox one controller not working

To resolve the aforementioned problem, try out the solutions given below-

Solution 1: Restore the batteries or recharge the battery pack

1. If the Xbox button on the Xbox One controller you are having is lit up, your wireless controller is having power. If your Xbox One controller is not lit up, try replacing your controller's batteries with a newer one to ensure that it remains connected to the console.

Note: You can check the battery level of your controller by inspecting the ba2ttery indicator on the Home screen.

Solution 2: Power cycle the console you are having

 A full power cycle restarts the console adequately. Rebooting this does not delete any of your games or records (data).

1. Set off your console by pressing the Xbox button on the face of the console for roughly 10 seconds.

2. Set your console back on by pressing the Xbox button on the console or the Xbox button, which is given on your controller.

If you are not able to see the green boot-up animation when the console reboots, repeat these steps. Please make sure that you are holding the power button till your console completely shuts down.

Note: If the gaming console you are having is in Instant-On power mode, the steps given above will shut the console entirely off. Instant-On mode, or the capacity to turn on your console by using voice commands, won't be allowed until you reboot the console. (Voice commands are not supported in all countries.)

Solution 3: Try connecting the wireless controller to the console again

On the wireless controller

1. Press down the wireless connect button continuously until the Xbox button flashes.

2. Hold down the wireless connect button again. The light on the Xbox button on the controller is going to stay on, betokening that the wireless controller is finally connected to your console.

If you are using a USB cable

The wireless controller you are having is designed in a way to act like a wired controller when connected to the console using a USB-to-micro-USB cable.

Note: If your controller connects when using a USB cable, but it doesn't stay connected when you are removing the cable from it (there will be a 2- or 3-second delay when removing the cable), reconnect it and see if there is a controller update available.

If the controller is updated and is still not staying connected when you are using the USB cable, your controller absolutely needs to be replaced.

Solution 4: Disconnect all connected wireless controllers and headsets

If you are previously having eight wireless controllers connected, try disengaging some or all of them by holding down the Xbox button on each controller and selecting Controller off to set it off. Then, try to connect the wireless controller repeatedly. If it still doesn't connect to your console, your wireless controller may need to be repaired or replaced anyway.

Solution 5: Replace your controller

If the previous solutions we have provided you with were not helpful enough to get your controller connected to the console, your controller needs to be ousted. To do so, follow the steps given below:

1. Go to Device Support then click and select Replace an accessory.

2. Click again to select the Xbox One console for your controller or the Xbox One controller you’ve registered separately.

3. Select Controller and then select the option given for Next.

4. Follow the prompts given in your screen to complete your service order request.

Problem 2: Your controller doesn't maintain connection to your console

If your Xbox One Wireless Controller was connected to your console but it is still disconnecting while you're using it, this may symbolize one of the subsequent issues:

1. The wireless controller has been inert for at least 15 minutes long. The Xbox One Wireless Controller is designed to turn off after 15 minutes of inactivity.

2. The batteries of your wireless controller are weak, or the Xbox One Rechargeable Battery Pack requires recharging.

  If your controller's batteries are not charged, you may undergo only the partial functionalities, such as vibration not working. This partial functionality is by design to stretch the remaining battery life.


  The controller may have enough power to turn back on shortly, but till the batteries are restored, it is not going stay on for a long time.

3. Your controller is out of the range. The original Xbox One controllers were designed in a way so that it can be operated within 19 feet (6 m) of the console.

  You can be getting up to a 9m range when using the Xbox One S console with the latest Xbox One Wireless Controller that is featuring Bluetooth.

  Note: The Bluetooth feature is only used to connect to a computer.

4. Another wireless device (such as a  microwave oven, laptop, cordless phone, or wireless router) is hindering the wireless controller's connection to your gaming console.

5. Metallic objects (such as a chrome faceplate, metal dividers, shelves, or doors of an entertainment center) located between the console and the wireless controller are resulting in the interferences with the controller's link to the console.

6. Your Xbox One hardware is not working properly and is malfunctioning.

Solutions:- Xbox one controller not working

To resolve the aforementioned problem, try out the solutions we have given below-

Solution 1: Move closer to the console

The range for the wireless controller is set up to 19 feet (6 m), but environmental factors such as walls and wireless interferences from the other devices are somehow affecting this range.

Make sure the controller you are using is commonly facing the front of the console. Controller review can vary if you're facing the back side of the console, or if your console is inserted in something like a component cabinet.

Solution 2: Change the batteries or recharge the battery pack

If the Xbox button on the Xbox One controller you are having is lit up, your wireless controller is having power. If your Xbox One controller is not lit up, try replacing your controller's batteries with a newer one to ensure that it remains connected to the console.

Note: The controller may have the required power to turn back on briefly, but until the time your batteries are replaced, it will not stay on for long. You can monitor the battery level of your controller by inspecting the battery indicator on the Home screen of your device.

Solution 3: Power cycle your console

 A full power cycle restarts the console adequately. Rebooting this does not delete any of your games or records (data).

Please follow the steps we have given for you here so that you can power cycle your Xbox One console:

1. Switch off the console by pressing the Xbox button on the head of the console for approximately 10 seconds.

2. Set your console back on by holding the Xbox button on the console or the Xbox button on your controller itself.

If you are not able to see the green boot-up animation when the console reboots, repeat these steps. Please make sure that you are holding the power button till your console completely shuts down.

Note: If the gaming console you are having is in Instant-On power mode, the steps given above will shut the console entirely off. Instant-On mode, or the capacity to turn on your console by using voice commands, won't be allowed until you reboot the console. (Voice commands are not supported in all countries.)

Solution 4: Try to connect the wireless controller to the console again

On the wireless controller

1. Press down the wireless connect button until the Xbox button glow.

2. Press down the wireless connect button for the second time. The light in the Xbox button on the controller will stay on, betokening that the wireless controller is now finally connected to the console.

Try to Use a USB cable

The wireless controller you are having is designed in a way to act like a wired controller when connected to the console using a USB-to-micro-USB cable.

Solution 5: Remove objects that are between the wireless controller and the console

The wireless controller will be working within 19 feet (6 m) of your console that you are using. Though, the objects that are stored in between the wireless controller and the console might decrease the mentioned range. In addition to that, objects that are coming into the use of your wireless technology (here's an example, that is, cell phones) can interfere easily with your wireless controller. Remove or relocate the following objects or wireless devices that might interfere with the wireless controller or console:

1. Laptops

2. Microwave ovens

3. Cordless mobile phones

4. Wireless routers

5. Metal dividers, shelving units, or doors on an entertainment center cabinet

Solution 6: Make sure the controller you are having is up to date

 If your controller is not up to date, you may be missing important software updates, including the latest controller firmware.

Follow these steps to update your controller:

1. Join to the Xbox Live.

2. Press and select the Xbox button to open the guide.

3. Select the option for Settings.

4. Then click on the elect Kinect & devices.

5. Select Devices & accessories after that.

6. Click and choose your controller.

7. If an update is available, you'll see an option to select the Update option. If no update is available for you, your controller is then up to date.

8. If your controller is not undergoing update, connect a USB cable to your controller and follow the instructions given on your screen to complete it.

9. You'll finally see an update progress screen.

10. When the update is complete, unplug the USB cable. If you have additional controllers to update, connect them now, one at a time, select the Update another button on the screen, and then follow all the steps we have provided you with.

Otherwise, select the Exit option.

11. Hold the Xbox button on the wireless controller to switch it on.

If this does not resolve your controller disconnect issues, move up to the next solutions.

Solution 7: Remove all the USB accessories

Remove all USB devices that are connected to your console (including the wireless dongles, flash drives, other wired controllers, etc.) and then try to use your controller repeatedly. You may need to reboot your console first.

If this does not resolve your controller disconnect issues, reach out to fix your problem with the last solution we have for you.

Solution 8: Try another controller

If you have another spare controller, try to replicate the disconnection issue with the other controller. Please make sure that the controller you have now has fresh batteries and is connected to the console. Play for a longer stretch of time to wholly test the second controller.

1. If the second controller operates on its own, your original controller needs to be changed immediately. Go to the Device Support, sign in with your Microsoft account next, and then select Replace an accessory to request a replacement controller.

2. If both the controllers manifest frequent disconnects, your console needs to be repaired.

we hope to be helpful enough with all our solutions for your problem.

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