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5 solutions for the error message:There Was A Problem Resetting Your PC

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5 solutions for the error message “There Was A Problem Resetting Your PC”

Trying to perform a reset on your windows certainly is a helpful move if you want to solve a lot of windows based issues. But if by any chance you are trying to reset your Windows 10 then there’s a slightest of chance that the reset won’t really work out. This means that either during the process of Windows 10 reset or after that, you might encounter one error message like There was a problem resetting your PC. After this error, you might not be able to boot into Windows 10 again.

It’s a bug in Windows 10 that MS officials have admitted, which is the actual reason behind this issue. They are struggling with it to fix this issue of Windows 10 but until then there are a few things that can be done to get around this issue. Since MS has an idea and it knows about the bug, they have given all the precise contingencies under which you might suffer this issue with your system.

The circumstances are provided here:

1. Your system has come with Windows 10 pre-installed and was not at all an upgrade from Windows 8.1 or Windows 7.

2. Your PC manufacturer authorized compression to decrease the disk space needed for pre-installed applications.

3. You have created a drive which is a USB recovery drive using the “Create a recovery drive” feature in your system with Windows 10.

4. You have booted your system to the USB recovery drive and have selected the option for, Troubleshoot > Reset this PC > Remove everything.

If all of the above conditions are correct then you are profoundly likely to face this problem and it can be solved with the solution 1, we have provided below. However, you can also face this issue in other situations as well. So if the first solution we have given you does not solve your problem then try the other solutions.

Solution 1: Startup Repair

1. Connect the USB recovery drive to your system. Then reboot your processor

2. click and select one key when it says Press any key to boot from device…

3. If it doesn’t happen to be so then you might have to change the order in your boot system from the bios. Provided below are the steps to do it-

4. After you restart your system again, click either Esc, F8, F12 or F10 when your manufacturer’s logo comes up. You can also check what button you should be clicking on as it is stated there on the corner of the screen when the manufacturer’s logo comes up. This selection button changes from manufacturer to manufacturer.

5. The moment you select and press this button, select the BIOS setup or BIOS setup utility or Boot options. This may differ depending on your operator.

6. If you have selected the Boot options then it will be showing you a few options to choose from. Select the option for boot from USB (or CD/DVD depending on what you are using).

7. If you are selecting BIOS Setup then use the arrow keys to move to the Boot section.

8. Go into the Boot order and make sure your USB recovery drive is on the head of the series

9. Save the changes and then again reboot your PC

10. Note: The options may fluctuate from PC To PC. Use your computer manual for the exact guidance

11. On the Install Windows page, click and select Repair your computer

12. Then click the option given there, Troubleshoot

13. Click Advanced Options

14. Click Startup Repairick in the end and wait

This might tell you to choose the Windows, select the account, enter password and administrator privileges. Just follow the instructions coming on the screen and give all the required data there.

Solution 2: Recover From Drive

Note: The second solution can delete all your personal records so follow it only if you are absolutely sure or store your data to a pen drive and be sure about the second solution.

1. Join your USB recovery drive to the system

2. Once again, reboot your system

3.Click and select one key at the time it asks you for Pressing any key to boot from device…

4. On the page for Install Windows, select the option given there on the screen- Repair your computer

5. Click the Troubleshoot option

6. select  Advanced Options

7. Click Recover from drive or System Image Recovery

8. Follow the provided instructions on the screen itself

Solution 3: Using bootrec.exe To Fix Windows Issues

One of the very powerful tools that come with the copy of your Windows is the Bootrec.exe. This Bootrec.exe. tool can be used to solve and fix all the problems linked to the Windows boot. Although bootrec.exe doesn’t ensure you pure victory in repairing your boot problems but it’s unquestionably worth a try.

1. Connect again your USB recovery drive you have earlier connected to the PC

2. Reboot your PC

3. Press and select the option for any key when it says Press any key to boot from device…

4. On the Install Windows page, click and select Repair your computer

5. Click Troubleshoot then

6. select the option given for Advanced Options after the 5th step

7. Click the Command Prompt option given on the screen

8. Type the provided, and press Enter after each of the given lines

  • bootrec /fixmbr

  • bootrec /fixboot

  • bootrec /scanos

  • bootrec /rebuildbcd

You should be able to check messages telling you if the process was successful or not after each line you have mentioned. Once you are done with this procedure, restart your PC and check if the booting issues with your system still continue.

Method 4: Using Command Prompt for Reinstalling

This solution is for the group of people who are still having troubles in reinstalling the Windows.

1. Connect the USB recovery drive to your system

2. Restart your system once again

3. Press any key when it says Press any key to boot from device…(the way we have mentioned it in the aforementioned solutions)

4. On the page of Install Windows, select the option given for, Repair your computer

5. Select and click Troubleshoot

6. Click the Advanced Options

7. Click Command Prompt

8. Type notepad and press Enter

9. When the notepad opens, click File and then choose the Open option on the screen

10. Click the All Files (*.*) option from the drop-down list (in front of the section File Name).

11. Find and locate your USB drive letter (like D or F) that you are using to boot into Windows.

12. Go to the command prompt option type d: and press the Enter option (replace “d” with your drive letter that you found in step 6 of the 4th solution).

13. Type Setup and press the Enter button

This will certainly open your Windows installation guide. Now follow all the instructions coming on the computer screen provided there to install the Windows. You can reinstall the Windows on your prior version or do a clean install.

Method 5: SFC and DISM from Command Prompt

Sometimes the issue of resetting your system might be taking place because of a few corrupted Windows files or registry files. This sort of an issue can be resolved using a scan, that is the SFC scan and DISM from the command prompt. Even if you can’t reach out for an access to the Windows, you can still use the SFC scan from outside the Windows.

1. Connect your USB recovery drive to the PC

2. Reboot your PC all over again

3. select any key when it says Press any key to boot from device…

4. On the page that shows the Windows Install, select the option given for, Repair your computer

5. Then click Troubleshoot

6. select the Advanced Options

7. choose Command Prompt after that

8. Type sfc /scannow /offbootdir=d:\ /offwindir=d:\windows and press Enter. Here, “d” in “offbootdir=d:” is the drive where your PC has installed the Windows and “d:\windows” in “offwindir=d:\windows” is the path for all your Windows data.

9. Change the drive letter with your Windows drive letter. Though, keep in mind about your Windows drive letters that they are not the ones that would appear to be on your “My Computer”.

In Windows 7, 8 and 10, if you have your Windows installed on drive “C:” then it will certainly be on the drive “D:”. So if your Windows was installed on drive “C:” then the above-written command should work in your favor.

10. Wait for the scan to be done and give the required results.

11. Once the scan is done completely, you will either be shown a message saying that the system didn’t find any errors or it will show a message saying that the problems were fixed

12. Redo the scan at least 3 times to make sure your computer is wholly scanned to get rid of all the issues

Once you are done with all the three scans properly, it’s recommended to implement the DISM tool as well even if the SFC found/solved the issues. The DISM will be repairing your Windows using the installation disc given. To run the DISM, you have to follow the steps provided below in that very command prompt

1. Type mkdir c:\mount and press the Enter button

2. Type DISM.exe /mount-Image /ImageFile:d:\sources\install.wim /index:1 /mountdir:C:\mount\ /readonly and press the Enter button

3. Now wait for the system to mount your image. You should see the message saying mounting image and it should show the “Operation completed successfully” message at the end

4. Now type dism.exe /Online /Cleanup-image /Restorehealth /Source:c:\mount\windows /LimitAccess and press Enter

Once you are done, re-run the SFC scans again just to make sure. Redo the SFC scans 3 times (the first part of this method) and then restart your computer. This should fix every corruption issues that you might have in your Windows files.

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